Updates until August
2021/08/23
Because of the summer holidays in August, this month is often marked by many small individualizations in exports and Bookacamp reacts very quickly to inquiries, especially if they make sure the camps run smoothly. Still, there is a small list of interesting features that are now ready to use.
Reserviations
Since last year it has already been possible to take reservations and thus block capacity at short notice. This is useful when, for example, parents ask about it because their application for leave at work has not yet been approved. Since the beginning of the month, these reservations can be converted into a booking in self-service, so that customers only receive a link by email and can do everything there. This eliminates the need to type in data from e-mails in the office.
Feedback per Agency
With Bookacamp's feedback addon, customers can be asked about their experience with the registration process as well as their evaluation for the camp. The rating is divided into aspects specific to youth travel, such as supervision, catering and the program, whereby the selection of ratings can be determined in the addon's settings. In addition to the aggregated evaluation of the feedback per appointment and camp, an evaluation per agency is now also possible. This overview enables travel agents to analyze the quality of the trips in discussions with the tour operators and to improve them if necessary.
Author: Mathias Methner